View Message

I work with two girls named Gabrielle and Abigail (Gabby and Abby), and it can get fairly confusing! We once had a customer storm into the shop, complaining about the terrible service he had received from Gabby the day before, at which point Gabby appeared from the other end of the shop and swore that she had never seen him before in her life, let alone served him the day before. After talking to him for a while, it became obvious he meant Abby (who looks nothing like Gabby), but he refused to admit his mistake, and kept insisting that he'd been served by Gabby!